Focus on Customers puts Apetito first

by bfff website - 28/07/2009

"apetito, the speciality frozen ready meal supplier to the community, care homes and hospitals nationally, has won The Customer Focus Award at the prestigious National Business Southern Awards."

The company had to demonstrate that it has the customer at the heart of its business and deploys and manages its resources to most effectively meet the needs of its customer base. Competing against major blue chip organisations and big name brands, apetito fought off fierce competition from Capita Life & Pensions, Carillion plc and Inchcape Fleet Solutions amongst others to take the accolade.

“We put the customer at the heart of everything we do, from tracking and monitoring our services to an ongoing programme of investment in new initiatives” explains Paul Freeston, chief executive, apetito.

“In doing so, we not only deliver value back to the customer, but are now being recognised for our commitment to sustainable practice and for being socially responsible in all areas of our business.”

This latest award follows apetito receiving a ‘Big Tick’ in Business in the Community’s Awards for Excellence in June. The Awards for Excellence are one of the UK’s most prestigious corporate responsibility awards, recognising those companies who have demonstrated innovation, creativity and a sustained commitment to corporate responsibility through responsible business practice.

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More Details: http://www.bfff.co.uk/news-and-events/news/focus-customers-puts-apetito-first